IMIGANDZO YETFU YEKUBAMBA (IMIGANDZA LENEMININGO YEKUSEBENTISA)
Kugcine kubuyeketwa: Indlovana 2016
Tingucuko tangembili: Indlovana 2011, Indlovana 2013, Inhlaba 2015
Uthanda ICT (PTY) LTD ngumhlinzeki wetinsita tekubamba iwebhusayithi kanye ne-cloud computing loniketa luhla lwekubamba, iseva, i-imeyili, sizinda, umtsengisi, colocation, kanye netinsizakalo letihlobene kumakhasimende ayo. Siniketa letinsita ngekuya kweMibandzela Yetfu Yekubamba.
1. Kuhumusha Netincazelo .
1.1. Ngaphandle nangabe umongo ukhombisa ngalokucacile lokunye, nobe nguliphi ligama lelichazwe kuMibandzela Levamile, nalisetjentiswa kuleMibandzela Lenemininingwane, litawuba nenshokutsi leliniketwe yona kuleMibandzela Levamile.
1.2. Ngaphandle nangabe umongo ukhombisa ngalokucacile lokunye, lamagama lalandzelako anetinshokutsi letibekwe lapha ngentasi:
| Livi | Inchazelo |
|---|---|
| Umphatsi kanye neRejista | UniForum SA, kuba ngumphatsi wesikhala seligama lesizinda .co.za. |
| Tinchubomgomo teMphatsi | Lemigomo leshicilelwe nguMphatsi ngesikhatsi lesitsite, kufaka ekhatsi leyo leshicilelwe ku-registry.net.za noma nguyiphi indzawo lelandzelako. |
| Ligama Lesizinda | Likheli le-inthanethi lelifundvwa ngumuntfu lelihambisana ne-website nobe insizakalo leku-inthanethi. Uthanda ICT (PTY) LTD iniketa tinsita letihlobene nesizinda njengencenye yeTinsita tayo teSizinda. |
| Tinsita Tesizinda | Tinsita lesikuniketa tona mayelana neMagama Esizinda, njengobe kubekiwe kuleMibandzela Lenemininingwane. |
| Tinsita te-imeyili |
Tinsita lesikuniketa tona ngendlela yekutsi:
|
| Ikhodi Leyingoti |
Noma nguyiphi ikhodi yekhompyutha le:
|
| Lokucuketfwe lokungekho emtsetfweni | Lokucuketfwe lokwephula nobe ngumuphi umtsetfo losebentako. |
| Indzawo | I Uthanda ICT (PTY) LTD tikhungo temininingwane kanye netindzawo tesakhiwonchanti letiseNingizimu Afrika, kulamanye emave ase-Afrika, nobe nguliphi lelinye likheli nobe indzawo lesingayikhombisa ngesikhatsi lesitsite. |
| Kumelela kabi |
Mayelana neKhasimende, kufaka ekhatsi:
|
| Umbhalisi | Inhlangano lefana ne Uthanda ICT (PTY) LTD igunyatwe nguMphatsi kwenta kuthengiselana lokuhlobene neligama lesizinda esikhaleni seligama lesizinda .co.za. |
| Umbhalisi | Umuntfu noma inhlangano lefaka sicelo sekubhalisa Ligama Lesizinda. |
| Iseva | I-hardware yekhompyutha, imishini, tintfo tekusebenta, nobe sakhiwonchanti lesibonakalako lapho khona i-software isebenta khona. |
| Kubamba Iseva | Tinsita tekubamba lesikuniketa tona. |
| Isofthiwe | Luhlelo lwekusebenta kanye netinhlelo tekusebenta lesikuniketa tona. |
| Kuhlukunyetwa kweluhlelo |
Noma ngukuphi kutiphatsa lokwenta noma lokungenta:
|
2. Tibopho Nekubonga
2.1. Nanobe sitsatsa tinyatselo letifanele naletifanele kucinisekisa kutsi Tinsita tiyatfolakala, atinamaphutsa, tisesikhatsini, futsi tetsembekile, Tinsita tiniketwa ngesikhatsi . “njengobe kunjalo” futsi “njengobe kutfolakala” sisekelo futsi tisetjentiswa ngekubona kwakho nangebungoti.
2.2. Sitawusungula futsi sigcine tindlela tekuphepha letifanele kute sivikele bucotfo nemfihlo yanobe nguyiphi imininingwane yakho lesiyibamba nobe lesiyigcinela yona, njengobe kucatshangelwe emtsetfweni losebentako wekuvikela imininingwane.
3. Imigomo Yekubamba
Jikelele
3.1. Siniketa Emaseva, sikhala kumaSeva lahlanganyelwe, kubamba emaSeva laphethwe ngemakhasimende, kanye netikhungo tewebhusayithi kanye nete-imeyili temawebhusayithi lalawulwa bantfu nobe tinhlangano letingagcini emaseva ato e-web.
3.2. Sidzingeka kuphela kutsi sinikete luhlobo lweServa kanye nekuhleleka lokukhangiswe ngesikhatsi u-oda leNsita. Nangabe ulikhasimende lelikhona futsi ufisa kutfutfukisa ku-Server leyehlukile, singakubita imali lengetiwe yekusetha.
3.3. Sitawutsatsa tinyatselo letifanele tekucinisekisa kutsi ngubani nobe ngumuphi ummeleli lofuna kufinyelela ngekwenyama ku-Server yakho eNdzaweni. Kepha, asinasibopho nganoma ngukuphi kulahlekelwa noma kulimala lokuvela ngekufinyelela lokutfolwe ngumuntfu longakagunyatwa. Kufanele usatise ngekubhala ngebantfu labagunyatwe kufinyelela ku-Server yakho.
3.4. Nangabe sitfola kutsi wephule leMibandzela Lenemininingwane, singasebentisa nobe ngumaphi emalungelo lesinawo ngekwemtsetfo, lokufaka ekhatsi kumisa nobe kucedza kufinyelela kunobe nguyiphi insizakalo, ngesaziso nobe ngaphandle kwaso lapho kuvunyelwe khona.
Kunetiseka
3.5. Asinalo lwati, noma inshisekelo, lokucuketfwe kwemakhasimende lokubanjwe ngu noma nge Uthanda ICT (PTY) LTD ku-Server nobe kuphakheji yekubamba leyabelwana ngayo, futsi asifaki sandla nobe sivume lokucuketfwe ngekutsi nje sikubambe.
3.6. Kute lesikwentako ekwenteni tibopho tetfu ngaphasi kweNsita lokutawutsatfwa njengekutsatsa umtfwalo nobe umtfwalo wekucuketfwe kwemakhasimende. Ikakhulukati, umkhawulo wemtfwalo kuMibandzela Levamile usebenta kunobe ngukuphi kulahlekelwa, kubhujiswa, nobe konakala kwemininingwane yakho, kungakhatsaliseki kutsi kubangelwe yini, lokufaka ekhatsi kunganaki, liphutsa leluhlelo, nobe kwehluleka, kungaba kusengaphambili nobe kungakacabangeki.
Kubamba lokwabelwana ngako lokulawulwako
3.7. Singenta iphakheji itfolakale ku-Server leyabelwana ngayo nalamanye emakhasimende. I-Server ihlala iyimphahla yetfu ngaso sonkhe sikhatsi. Sitawucubungula i-Server ngekuya kwekucubungula kwetfu lokujwayelekile kwekubamba lokulawulwako eNdzaweni egameni lakho.
3.8. Asibophekile nge-software loyifakako nobe loyisebentisako, lokufaka ekhatsi butsakatsaka, kuhlukunyetwa, nobe kuhamba kwebantfu lokukhicitwa nguleyo-software. Usebentisa lesoftware ngebungoti bakho.
3.9. Lapho kufanele khona, singagcina le-software kuma-Server etfu lalawulwako.
3.10. Nguwe kuphela lonesibopho sayo yonkhe i-bandwidth kanye nethrafikhi lephatselene nephakheji yakho yekubamba. Loku kufaka ekhatsi kugadza njalo kusetjentiswa ngekusebentisa iNdzawo Yemaklayenti. Uhlala unesibopho sato tonkhe tindleko tekusebentisa kakhulu.
3.11. Noma ngukuphi kugadza ithrafikhi, kubika, noma emathuluzi ekulawula lesiwaniketako kwentelwe kutsi kube lula kuphela. Abadluliseli umtfwalo kitsi. Lwati lolunjalo alusilo lwesikhatsi sangempela futsi lungabambezeleka kuze kube lilanga linye. Asibophekile ngekukhula kwetimoto, kuhlaselwa, kubambezeleka kwekubika, noma kulahlekelwa lokubangelwa kubika lokungekho ngesikhatsi sangempela. Asibophekile kuniketa lwati lwethrafikhi ngale kwaloko lokubikwa ngekusebentisa iNdzawo Yemaklayenti.
3.12. Asibophekile ngekuniketa emalayisensi e-software ngaphandle nangabe siniketa ngalokucacile ilayisensi lefanele.
Kubamba Lokutinikele Lokulawulwako
3.13. Singenta kutsi i-Server itfolakale kuwe kute uyisebentise wena kuphela. I-Server ihlala iyimphahla ye- Uthanda ICT (PTY) LTD ngaso sonkhe sikhatsi. Sitawubeka futsi silawule iServer eNdzaweni egameni lakho.
3.14. Onkhe emafayela e-Server log ahlala ayimphahla yetfu. Nangabe ucela lifayela le-log le-Server, sitakuniketa ikhophi yelifayela le-log lelifanele.
3.15. Akukafaneli ususe i-Server eNdzaweni ngaphandle kwemvume yetfu lebhalwe phasi.
3.16. Sitawulawula i-Server, lokufaka ekhatsi i-hardware, i-software, kanye nekutfutfukiswa, ngekubona kwetfu, kuye ngebubanti bensita.
3.17. Sigaba 3.10 siphindze futsi sisebente kuletinsita.
3.18. Nangabe i-Server iba ngumtfombo nobe lisu lekuhlaselwa kwekuphika inkonzo futsi sikholwa ngendlela lenengcondvo kutsi kute lesinye sisombululo lesisebentako lesikhona ngaleso sikhatsi, singase sinciphise i-Server kunethiwekhi.
3.19. Asibophekile nge-software loyifakako nobe loyisebentisako ku-Server, lokufaka ekhatsi nobe ngubuphi butsakatsaka nobe ithrafikhi lekhicitwa nguleyo-software. Usebentisa lesoftware ngebungoti bakho.
3.20. Asibophekile nganoma nguyiphi ilayisensi ye-software ngaphandle nangabe siyiniketa ngalokucacile nobe siyiqashise leyo-software.
Kubamba Lokulawulwako (Lokwabelwana Ngako Nalokutinikele), Kutfolakala Kwetinsita, Sicinisekiso Selizinga Letinsita, Nesicinisekiso Sesikhatsi Sekusebenta Kwenethiwekhi
3.21. Siyacinisekisa kutsi inethiwekhi yetfu itawutfolakala 99.9% wesikhatsi kunobe nguyiphi inyanga, ngaphandle kwekugcinwa lokuhleliwe. Loku kusho kutsi sikhatsi sekungasebenti kwenethiwekhi akukafaneli sendlule imizuzu lengu-43 kunobe nguyiphi inyanga, lelinganiswa kusukela ngelilanga lekucala kuya ngelilanga lekugcina laleyo nyanga.
3.22. Sikhatsi sekusebenta kwenethiwekhi sifaka ekhatsi kusebenta kwesakhiwonchanti senethiwekhi ngaphansi kwekulawula kwetfu, kufaka ekhatsi ema-router, ema-switch, sakhiwonchanti se-firewall, kanye nekufaka tintsambo.
3.23. Sikhatsi sekungasebenti kwenethiwekhi sikhona nangabe likhasimende lingakhoni kudlulisela nekutfola idatha kuya nasebuyeni enkonzweni lelawulwako letsintsekile, njengobe kulinganiswa tinhlelo tetfu tekugadza.
3.24. Uma ngabe sikhatsi sekusebenta senethiwekhi singaphansi kwa-99.9% ngenyanga leniketiwe, sitakukweleta 5% wemali lesisekelo yenyanga njalo ngemizuzu lengu-30 yesikhatsi sekuphumula lesicinisekisiwe, kuze kube ngu-100% wemali lesisekelo yenyanga yephakheji yekubamba nobe i-Server letsintsekile.
3.25. Kute sikweleti lesikhokhwako:
- lapho khona kunekwehliswa kweNkonzo ngaphandle kwekulawula kwetfu;
- ngesikhatsi semafasitelo ekunakekelwa lahleliwe;
- ngesikhatsi semcimbi wemandla lamakhulu;
- lapho khona kuhlaselwa kwe-DDoS lokwakhiwe kahle kuhlose i-Server yakho noma sakhiwonchanti sekubamba;
- lapho khona sikhatsi sekungasebenti sibangelwa kwehluleka kwemasekhethi ekufinyelela kunethiwekhi yetfu;
- lapho khona sikhatsi sekungasebenti sibangelwa tindzaba te-DNS letingaphandle kwekulawula kwetfu lokucondzile noma kusakateka kwe-DNS;
- lapho khona sikhatsi sekungasebenti sibangelwa tento noma kushiywa kwemakhasimende ngekunganaki; nobe
- lapho khona kucishwa kwegesi kuletinye tindzawo ku-Inthanethi kuvimbela kufinyelela kumasevisi akho ekubamba.
3.26. Siphindze futsi singabi nesibopho sekutsi iwebhusayithi yakho ibonakale ingafinyeleleki nge-browser nobe nge-DNS leyenta kutsi ingafinyeleleki. Loku lokungafakiwe akusebenti lapho inkinga ivela khona ngekutsi i-Server yetfu ixhumane ne-Internet nobe ema-router etfu.
3.27. Nangabe ufisa kufaka sicelo sesikweleti setinsita, kufanele kutsi ungenise sicelo sakho ku ema-akhawunti@hostedbyus.co.za kungakapheli emahora langu-48 ngemuva kwesikhatsi sekungasebenti. Sicelo sakho kufanele sifake ekhatsi ligama le-domain nobe le-Server letsintsekile emgceni wesihloko, inombolo yakho yekhasimende, kanye netinsuku netikhatsi tekungatfolakali kwenethiwekhi. Emakhredithi atawusetjentiswa kuphela uma sesicinisekisile sikhatsi sekungasebenti ngekuya kwetinhlelo tetfu tekugadza. Noma ngusiphi sikweleti lesivunyiwe sitawusetjentiswa kungakapheli imijikeleto lemibili yekukhokha. Sikweleti lesiphelele lesiniketwa kunobe nguyiphi inyanga angeke sendlule imali yekubamba yenyanga yensita letsintsekile.
Kubamba lokutinikele
3.28. Singenta kutsi utfole i-Server, lefakwe ngeluhlobo lwakamuva lweluhlelo lwekusebenta, lolukhetsiwe eluhlwini lwetinhlelo tekusebenta lesitentako kutsi titfolakale. Nangabe ukhetsa kufaka luhlelo lwekusebenta lwe-Microsoft lesiluniketako, ubophekile ngemigomo nemibandzela yelayisensi ye-software lefanele ye-Microsoft kusukela ngesikhatsi ifakwa.
3.29. Unesibopho sekulawula luhlelo lwekusebenta kanye nayo yonkhe isoftware ku-Server. Uthanda ICT (PTY) LTD kute sibopho sekulawula nobe ngusiphi sici se-Server ngaphandle kwe-hardware, ngaphandle nangabe kuvunyelwene ngalokucacile ngekubhala.
3.30 I-Server leyabelwe ihlala iyimphahla ye- Uthanda ICT (PTY) LTD.
3.31. Nangabe ucela i- hardware lengakavami, singakuniketa yona ngekuya ngekutfolakala kwayo, kodvwa tindleko letengetiwe titawukhokhiswa kuwe ngco. Le-hardware ihlala iyimphahla yetfu ngaphandle nangabe kuvunyelwene ngalokucacile. Uma ukhetsa i-spare lekhona endzaweni, letincenye letisele titawuhlala tiyimphahla yakho.
3.32. Nangabe i-Server yakho iba ngumtfombo nobe lisu lanoma ngukuphi kuhlaselwa kwekuphika inkonzo, sinelilungelo lekuyikhipha kunethiwekhi nangabe sincuma ngendlela lefanele kutsi kute lesinye sisombululo lesisebentako lesikhona kuleso sigaba.
3.33. Asibophekile nge-software loyifakako nobe loyisebentisako ku-Server, lokufaka ekhatsi nobe ngubuphi butsakatsaka nobe ithrafikhi lekhicitwa nguleyo-software. Usebentisa lesoftware ngebungoti bakho.
3.34. Sigaba 3.10 siphindze futsi sisebente kuletinsita.
3.35. Asibophekile ngekuniketa emalayisensi e-software ngaphandle nangabe ucashisa ngalokucacile isoftware ye-Microsoft ngekusebentisa Uthanda ICT (PTY) LTD.
Sicinisekiso Se-Hardware Yekubamba Letinikele
3.36. Sitawuniketa lusekelo lwekulungisa nobe kushintja, ngaphandle kwetindleko kuwe, letincenye te-hardware letilandzelako:
- emakhadi ekusebentisana nenethiwekhi;
- tintsambo tesichibi;
- ema- hard drive;
- emayunithi ekucubungula lasemkhatsini (ema-CPU);
- balandzeli lababangela kutsi i-CPU yehluleke;
- inkhumbulo;
- emabhodi lamake; futsi
- tintfo letiphakela gezi.
Nangabe kudzingeka kutsi sifake luhlelo lolusha lwekusebenta njengencenye yenchubo yekulungisa, sitawenta njalo sisebentisa luhlelo lwakamuva lweluhlelo lwekusebenta ngaphandle nangabe ucela lokunye.
Kusekelwa Kwekubamba Lokutinikele Nesicinisekiso Selizinga Letinsita
3.37. Lesicinisekiso sisebenta kuphela kumakhasimende e-Hosting Latinikele. Sitawuzama kuphendvula nekucatulula tonkhe tinkinga te-Dedicated Hosting letiphatselene ngco ne-Server hardware kungakapheli imizuzu lengu-120 ngemuva kwekutsi ubike lenkinga kitsi nge-WhatsApp nobe ngelithikithi lekusekelwa ngebuchwepheshe eNdzaweni Yemaklayenti.
3.38. Uma singayilungisi inkinga ye-Dedicated Hosting kungakapheli imizuzu lengu-120, noma kungakapheli noma ngusiphi sikhatsi lesindzisiwe lesikweluleka ngaso, sitakukweleta imali lelinganako nemali yekubamba lesisekelo yenyanga yinye. Ngenhloso yalesigatjana, “Sombulula” kusho kutsi i-Root Server ekucaleni yaniketwa ngu . Uthanda ICT (PTY) LTD iphendvula i-ping njengobe ilinganiswa luhlelo lwetfu lwekugadza inethiwekhi. Nangabe i-Dedicated Hosting Server yakho ingakahleleki kutsi iphendvule ticelo te-ping, kufanele usinikete lenye indlela lenengcondvo yekutfola kutsi i-Server iyabonakala kunethiwekhi. Uma ungakwenti loko, sitawukhululwa etibopheni tetfu ngaphasi kwalesigatjana.
3.39. Uyavuma kutsi kubuyiselwa kwe-Server kusuka ku-backup kuya ngevolumu yedatha letawubuyiselwa futsi kungaholela ekusebentiseni emahora lamanyenti. Etimeni letinjalo, asibophekile kutsi sinikete sikweleti.
Sicinisekiso Sesikhatsi Sekusebenta Senethiwekhi Yekubamba Letinikele
3.40 Siyacinisekisa kutsi inethiwekhi yetfu itawutfolakala 99.9% wesikhatsi kunobe nguyiphi inyanga, ngaphandle kwekugcinwa lokuhleliwe. Loku kusho kutsi sikhatsi sekungasebenti kwenethiwekhi akukafaneli sendlule imizuzu lengu-43 kunobe nguyiphi inyanga, lelinganiswa kusukela ngelilanga lekucala kuya ngelilanga lekugcina laleyo nyanga.
- Sikhatsi sekusebenta kwenethiwekhi sifaka ekhatsi kusebenta kwesakhiwonchanti senethiwekhi kufaka ekhatsi ema-router, ema-switch, kanye nekufaka tintsambo, kodvwa akufaki ekhatsi tinsita nobe isoftware lesebenta ku-Server yakho.
- Sikhatsi sekuphumula kwenethiwekhi sikhona uma ungakhoni ku-ping i-Server futsi sikhatsi sekuphumula silinganiswa ngekuya kweluhlelo lwetfu lwekugadza.
3.41. Uma ngabe sikhatsi sekusebenta kwenethiwekhi singaphansi kwa-99.9% ngenyanga leniketiwe, sitakukweleta 5% wemali lesisekelo yenyanga njalo ngemizuzu lengu-30 yesikhatsi sekungasebenti, kuze kube ngu-100% wemali lephakeme yenyanga yephakheji yekubamba nobe i-Server letsintsekile.
3.42. Kute sikweleti lesikhokhwako lapho inkinga yeSeva Yekubamba Letinikele ihlobene na:
- kugcinwa lokuhleliwe;
- kwehliswa kweNkonzo ngaphandle kwekulawula kwetfu;
- umcimbi wemandla lamakhulu;
- kuhlaselwa kwe-DDoS lokwakhiwe kahle lokumelene neServer yakho noma sakhiwonchanti sekubamba;
- tento tekunganaki noma kushiywa ngaseceleni kwakho lokubangela kutsi luhlelo lwekusebenta lwehluleke;
- sicelo sakho sekutsi siphindze sifake luhlobo lweluhlelo lwekusebenta ngaphandle kwaloluhlobo lwakamuva lesiluniketako;
- kungatfolakali kwakho lokusivimbela kutsi sitsintse wena kute silungise lenkinga; nobe
- kwehluleka kwakho kulandzelela inchubo ledzingekako leshiwo esigatjaneni 3.38.
3.43. Nangabe ufisa kufaka sikweleti, kufanele utfumele sicelo ku ema-akhawunti@hostedbyus.co.za emahoreni lange-48 ngemuva kwekutsi lesigameko sibikwe. Sicelo kumele sifake inombolo yakho yekhasimende, ligama lakho njengobe libhalwe ku Uthanda ICT (PTY) LTD inivoyisi, lilanga nesikhatsi lesicishe sibe khona senkinga, kanye nemakhodi ekutatisa i-Server Yekubamba Letinikele nobe ligama le-Server. Tikweleti titawusetjentiswa kuphela uma sesicinisekisile sikhatsi sekungasebenti ngekuya kwetinhlelo tetfu tekugadza, futsi noma ngusiphi sikweleti lesivunyiwe sitawusetjentiswa kungakapheli imijikeleto lemibili yekukhokha. Sikweleti lesiphelele lesiniketwa kunobe nguyiphi inyanga angeke sendlule imali yekubamba yenyanga yensita letsintsekile.
Tinsita Tekubamba Lebuli Lemhlophe (WLHS)
3.44. Siniketa Tinsita Tekubamba I-White Label ngekuhambisana nesiphakamiso losemukele, kanye nanoma ngukuphi kucaciswa lokubhalwe phansi lokuvunyelwene ngako emkhatsini wemacembu, leMibandzela Lenemininingwane, Imibandzela Levamile, kanye neNchubomgomo Yekusebentisa Lemukelekako.
3.45 Lapho senta khona emaSeva kutsi atfolakale kuwe kute uwasebentise wena kuphela, lawo Maseva ahlala ayimphahla ye . Uthanda ICT (PTY) LTD ngaso sonkhe sikhatsi. Akukafaneli ususe iServer eNdzaweni. Sitawubeka futsi silawule iServer eNdzaweni egameni lakho.
3.46. Onkhe emafayela e-Server log ahlala ayimphahla yetfu. Nangabe ucela lifayela le-log le-Server, sitakuniketa ikhophi yelifayela le-log lelifanele.
3.47. Sitawulawula ema-Server, lokufaka ekhatsi i-hardware, i-software lekuvunyelwene ngayo, kanye nekutfutfukisa, ngekubona kwetfu. Emakhasimende e-WLHS atawutjelwa ngaphambi kwekutsi kulungiswe noma kwentiwe ncono lapho kungenteka khona, futsi kungavunyelwana ngesikhatsi lesifanele emkhatsini walaba labatsintsekako lapho kufanele khona.
3.48. Lapho siniketa khona futsi sifake khona i-software, sitawenta njalo ngekuhambisana netincazelo letibhalwe phansi letivunyelwene ngato emkhatsini walaba labatsintsekako. Kufanele unikete lonkhe lwati lolufanele kanye nekubambisana lokudzingekako ekufakweni. Nangabe kuvela tindleko letengetiwe mayelana ne-software lebetingakacabangwa ngesikhatsi senta inkontileka nawe, leto tindleko titawuba te-akhawunti yakho. Nangabe udzinga lusito lwetfu ngemsebenti wekufaka ngetulu kwemkhawulo lokuvunyelwene ngawo, singakukhokhisa emazinga etfu lajwayelekile ngeli-awa.
3.49. Lapho kufanele khona, singagcina, ngekubona kwetfu, le-software kuma-Server akho e-WLHS.
3.50 Unesibopho sayo yonkhe i-bandwidth kanye nethrafikhi lehambisana ne-Server yakho. Singabuka kusetjentiswa kwethrafikhi kanye nekukhula ngesikhatsi sekusebenta, kepha uhlala unesibopho sato tonkhe tindleko letihlobene nethrafikhi. Nangabe i-Server yakho iba ngumtfombo nobe lisu lekuhlaselwa kwekuphika inkonzo, sinelilungelo lekuyikhipha kunethiwekhi nangabe kute lesinye sisombululo lesisebentako lesitfolakalako.
3.51. Asibophekile nge-software loyifakako nobe loyisebentisako, lokufaka ekhatsi butsakatsaka nobe ithrafikhi lekhicitwa nguleyo-software. Usebentisa lesoftware ngebungoti bakho.
Kucatulula Tinkinga, Umsebenti Wesikhashana, Newesikhatsi Lesiphutfumako
3.52. Kucatulula tinkinga lokucelwe nguwe kungakhokhiswa ngesilinganiso setfu lesijwayelekile selihora. Nangabe ekugcineni imbangela itfolakala kutsi ibangelwe budedengu betfu lobukhulu, lawo macala angayekeliswa. Baphatsi betfu labakhulu batawuncuma kutsi kwenteke yini budedengu lobukhulu yini.
3.53. Nangabe udzinga umsebenti wesikhashana ngaphandle kweMahora Ebhizinisi, kufanele uhlele ngalokukhetsekile lomsebenti natsi. Sitawusebenta kuphela emsebentini lophutfumako ngaphandle kweMahora Ebhizinisi.
3.54. Singakubhalela invoyisi yesikhatsi lesicitsekile sicatulula tinkinga letingekho emandla etfu nobe lebesingeke silindzele kutsi sitivikele nobe sitilungise ngekushesha.
Imali Yetinsita Ye-WLHS
3.55 Singakhulisa imali yetinsita te-WLHS njalo ngemnyaka ngemuva kwekugubha umnyaka welilanga lesicale ngalo kukuniketa Tinsita. Sitawuniketa lokungenani satiso lesibhaliwe semalanga lange-30 nganoma ngukuphi kunyuka lokunjalo. Nangabe uphikisana nekunyuka, ungacedza lobudlelwane ngekuhambisana neMibandzela Levamile.
Sicinisekiso Sekusekelwa Nelizinga Letinsita Le-WLHS (SLA)
3.56 Inkonzo ye-WLHS ihambisana nesicinisekiso setfu sesikhatsi sekusebenta senethiwekhi se-99.9%. Timangalo te-SLA tisebenta kuphela kumacala lajwayelekile lamisiwe ngenyanga. Sikhatsi sesikhashana, tindleko tebantfu besitsatfu, tindleko te-hardware, kanye nekusetjentiswa kakhulu kwethrafikhi akufakwa etimangalweni te-SLA.
3.57. Kuphazamiseka kwetinsita kutawulungiswa ngaphakatsi:
- Imizuzu lengu-120 ngesikhatsi seMahora Ebhizinisi; futsi
- 480 imizuzu ngaphandle kweMahora Ebhizinisi.
Emahora Ebhizinisi nguMsombuluko kuya kuLwesihlanu emkhatsini wa-09:30 na-15:00, ngaphandle kwemaholide avelonkhe.
Sicinisekiso seHardware ye-WLHS
3.58 Sitawuzama kuphendvula tonkhe tinkinga te-WLHS letiphatselene ngco ne-Server hardware kungakapheli imizuzu lengu-120 inkinga yenteka. Uma singayilungisi inkinga ye-hardware kungakapheli imizuzu lengu-120, noma kungakapheli sikhatsi lesidze lesikweluleka ngaso, sitakukweleta imali lelinganako nemali yekubamba inyanga yinye.
3.59. Uyavuma kutsi kubuyiselwa kwe-Server kusuka ku-backup kuya ngevolumu yedatha letawubuyiselwa futsi kungaholela ekusebentiseni emahora lamanyenti. Etimeni letinjalo, asibophekile kutsi sinikete sikweleti.
Sicinisekiso Sesikhatsi Sekusebenta Senethiwekhi Ye-WLHS
3.60 Siyacinisekisa kutsi inethiwekhi yetfu itawutfolakala 99.9% wesikhatsi kunobe nguyiphi inyanga, ngaphandle kwekugcinwa lokuhleliwe. Loku kusho kutsi sikhatsi sekungasebenti kwenethiwekhi akukafaneli sendlule imizuzu lengu-43 kunobe nguyiphi inyanga, lelinganiswa kusukela ngelilanga lekucala kuya ngelilanga lekugcina laleyo nyanga.
- Sikhatsi sekusebenta kwenethiwekhi sifaka ekhatsi kusebenta kwesakhiwonchanti senethiwekhi ngaphansi kwekulawula kwetfu, kufaka ekhatsi ema-router, ema-switch, sakhiwonchanti se-firewall, kanye nekufaka tintsambo.
- Sikhatsi sekungasebenti kwenethiwekhi sikhona nangabe likhasimende lingakhoni kudlulisa nekutfola idatha leya nalebuya enkonzweni yetfu lelawulwako, njengobe kulinganiswa tinhlelo tetfu tekugadza te-WLHS.
3.61. Uma ngabe sikhatsi sekusebenta senethiwekhi singaphansi kwa-99.9% ngenyanga letsite, sitakukweleta 5% wemali lesisekelo yenyanga njalo ngemizuzu lengu-30 yekungasebenti, kuze kube ngu-100% wemali lephakeme yenyanga yensizakalo yekubamba nobe i-Server letsintsekile.
3.62. Nangabe unesisombululo se-High Availability njengencenye yesiphakamiso se-WLHS, kungavunyelwana nge-SLA lengetiwe kulesiphakamiso lesisayinwe nguwe.
3.63. Kute sikweleti lesikhokhwako:
- lapho khona kunekwehliswa kweNkonzo ngaphandle kwekulawula kwetfu;
- ngesikhatsi semafasitelo ekunakekelwa lahleliwe;
- lapho khona kuhlaselwa kwe-DDoS lokwakhiwe kahle kuhlose i-Server yakho noma sakhiwonchanti sekubamba;
- ngesikhatsi semcimbi wemandla lamakhulu; nobe
- lapho khona sikhatsi sekungasebenti sibangelwa kwehluleka kwemasekhethi ekufinyelela kunethiwekhi yetfu, tindzaba te-DNS letingaphandle kwekulawula kwetfu ngalokucondzile, kusakateka kwe-DNS, tento takho tekunganaki nobe kushiywa, nobe kucinywa kwemandla kuletinye tindzawo ku-Inthanethi lokuvimbela kufinyelela kumasevisi akho ekubamba.
3.64. Siphindze futsi singabi nesibopho sekutsi iwebhusayithi yakho ibonakale ingafinyeleleki nge-browser nobe nge-DNS leyenta kutsi ingafinyeleleki. Loku lokungafakiwe akusebenti lapho inkinga ivela khona ngekutsi i-Server yetfu ixhumane ne-Internet nobe ema-router etfu.
3.65. Nangabe ufisa kufaka sicelo sesikweleti, kufanele ungenise sicelo sakho ku ema-akhawunti@hostedbyus.co.za kungakapheli emahora langu-48 ngemuva kwesikhatsi sekungasebenti. Sicelo sakho kumele sifake ekhatsi tinsuku netikhatsi tekungatfolakali kwenethiwekhi. Tikweleti titawusetjentiswa kuphela uma sesicinisekisile sikhatsi sekungasebenti ngekuya kwetinhlelo tetfu tekugadza, futsi noma ngusiphi sikweleti lesivunyiwe sitawusetjentiswa kungakapheli imijikeleto lemibili yekukhokha. Sikweleti lesiphelele lesiniketwa kunobe nguyiphi inyanga angeke sendlule imali yekubamba yenyanga yensita letsintsekile.
Kusingatsa indzawo
3.66. Insizakalo ye-colocation ikuniketa sikhala se-rack, kuxhumana kwemandla, kanye nekuxhumana kwedatha kuphela. Kufanele unikete iServer yakho noma iServers kanye netinsita letiseceleni.
3.67. Uhlala unesibopho kuphela sayo yonkhe imishini lefakwe ku-rack yakho. Sinesibopho kuphela seNdzawo lapho kugcinwa khona le-rack kanye nekuxhumana kwenethiwekhi lesikuniketako.
3.68. Nguwe kuphela lonesibopho sayo yonkhe i-bandwidth kanye nethrafikhi lephatselene nensita yakho yekuhlala futsi unesibopho sato tonkhe tindleko tethrafikhi. Loku kufaka ekhatsi kugadza njalo kusetjentiswa ngekusebentisa iNdzawo Yemaklayenti. Ithrafikhi kuphela leniketwa ngu Uthanda ICT (PTY) LTD kutawubonakala eNdzaweni Yemaklayenti. Noma ngumaphi emathuluzi ekugadza lesiwaniketako entelwe kwenta kube lula kuphela futsi akusito tesikhatsi sangempela. Asibophekile ngekukhula kwetimoto, kuhlaselwa, noma kulahlekelwa lokubangelwa kubambezeleka kwekubika.
3.69. Nangabe i-Server yakho nobe tincenye te-network tibe ngumtfombo nobe lisu lekuhlaselwa kwekuphika inkonzo, singase sikunciphise kunethiwekhi nangabe sincuma ngendlela lefanele kutsi kute lesinye sisombululo lesisebentako lesitfolakalako.
3.70 Sitsatse tinyatselo letifanele tekuniketa sakhiwonchanti lesicinile kuleNdzawo. Kepha, uma ngabe kwenteka lokutsite noma kunjalo, angeke sibe nesibopho nganoma ngukuphi kulahlekelwa noma kulimala lokuvela nganoma ngukuphi kwehluleka ngaseceleni kwetfu, ngaphandle kwekutsi umtfwalo ungeke ukhishwe ngekwemtsetfo.
3.71. Kufanele uhambisane ngaso sonkhe sikhatsi netinchubo tetemphilo netekuphepha letisebenta kumakhasimende langena kuleNdzawo. Singaphika kufinyelela lapho sikholwa khona kutsi awuhambisani naleto tinchubo.
3.72. Singamisa kwesikhashana tinsita te- colocation kute silungise, sigcine, sitfutfukise, silungise, sishintje, nobe sente ncono leto tinsita. Sitawuniketa satiso sekucala semalanga langu-14 ekhalenda lapho kungenteka khona. Angeke sibe nesibopho sekulahlekelwa noma kulimala lokubangelwa kumiswa lokunjalo.
3.73. Singacedza noma nguyiphi insizakalo yekuhlala ndzawonye ngesaziso lesibhaliwe kuwe ngemuva kwemalanga lange-30.
3.74. Uma ngabe lomunye umuntfu wephula sibopho lesibonakalako ngaphasi kweSivumelwano futsi wehluleka kulungisa leso sibopho kungakapheli emalanga lasikhombisa ngemuva kwesatiso lesibhaliwe, noma abekwa ekucitfweni kwesikhashana noma kwekugcina, kutsatfwa kwemphahla, kulawulwa kwemtsetfo, noma kuyekelela nebakweletisi, noma kwehluleka kwenetisa sincumo kungakapheli emalanga langu-10 A written can notice on. Loku alitsintsi lilungelo lanoma nguyiphi incenye lekucela kulinyatwa ngekwephula umtsetfo.
3.75. Kute licembu lelinesibopho sekulimala lokungacondzi, lokungenteka, lokukhetsekile, noma lokubangelwa ngumphumela noma kulahlekelwa lokuvela kuleSivumelwano, lokufaka ekhatsi kulahlekelwa yinzuzo, imali lengenako, imali lelindzelekile leyongiwe, kusebentisana kwebhizinisi, intsandvo lenhle, noma letinye tinkontileka, kungaba kuvela ngekunganaki noma kwephula inkontileka.
3.76. Umtfwalo wetfu wonkhe kuwe wekulimala lokucondzile ngaphansi kwensita yekuhlala ngeke kwedlule tinyanga letintsatfu temali yakho yekubamba lesisekelo.
Sicinisekiso Sesikhatsi Sekusebenta Senethiwekhi Yendzawo
3.77. Njengekhasimende le-colocation, siyacinisekisa kutsi inethiwekhi yetfu itawutfolakala 99.9% wesikhatsi kunobe nguyiphi inyanga, ngaphandle kwekugcinwa lokuhleliwe. Loku kusho kutsi sikhatsi sekungasebenti kwenethiwekhi akukafaneli sendlule imizuzu lengu-43 kunobe nguyiphi inyanga, lelinganiswa kusukela ngelilanga lekucala kuya ngelilanga lekugcina laleyo nyanga.
- Sikhatsi sekusebenta kwenethiwekhi sifaka ekhatsi kusebenta kwesakhiwonchanti senethiwekhi kufaka ekhatsi ema-router, ema-switch, kanye nekufaka tintsambo, kepha akufaki ekhatsi tinsita nobe isoftware lesebenta ku-hardware yakho.
- Sikhatsi sekuphumula kwenethiwekhi sikhona uma ungakhoni ku-ping ku-Server futsi sikhatsi sekuphumula sibhalwa luhlelo lwetfu lwekugadza.
3.78. Uma ngabe sikhatsi sekusebenta kwenethiwekhi singaphansi kwa-99.9% ngenyanga leniketiwe, sitakukweleta 5% wemali lesisekelo yenyanga njalo ngemizuzu lengu-30 yesikhatsi sekungasebenti, kuze kube ngu-100% wemali yenyanga yensizakalo yekuhlala letsintsekile.
3.79. Kute sikweleti lesikhokhwako lapho khona inkinga ibangelwa:
- kugcinwa lokuhleliwe;
- kwehliswa kweNkonzo ngaphandle kwekulawula kwetfu;
- umcimbi wemandla lamakhulu;
- kuhlaselwa kwe-DDoS ku-Server yakho noma sakhiwonchanti sekubamba;
- tento tekunganaki noma kushiywa ngaseceleni kwakho; nobe
- kungatfolakali kwakho kusivimbela kutsi sitsintse wena kute silungise lenkinga.
3.80 Nangabe ufisa kufaka sikweleti, kufanele utfumele sicelo ku ema-akhawunti@hostedbyus.co.za emahoreni lange-48 ngemuva kwekutsi lesigameko sibikwe. Sicelo kumele sifake inombolo yakho yekhasimende, ligama lakho njengobe libhalwe ku Uthanda ICT (PTY) LTD inivoyisi, lilanga nesikhatsi lesilinganiselwe senkinga, kanye nemakhodi ekutatisa i-colocation noma ligama le-Server. Tikweleti titawusetjentiswa kuphela uma sesicinisekisile sikhatsi sekungasebenti ngekuya kwetinhlelo tetfu tekugadza, futsi noma ngusiphi sikweleti lesivunyiwe sitawusetjentiswa kungakapheli imijikeleto lemibili yekukhokha. Sikweleti lesiphelele lesiniketwa kunobe nguyiphi inyanga angeke sendlule imali yekubamba yenyanga yensita letsintsekile.
Imali Yekubamba Letinikele Neyekuhlala
3.81. Utawukhokha imali yekubamba lesisekelo yekubamba lokutinikele kanye neKubamba kwe-Colocation njengobe kukhonjisiwe kuwebhusayithi noma kukhotheshini lefanele noma ku-oda.
3.82. Imali yekubamba lesisekelo ayifaki:
- imali yekubeka;
- timali letiphatselene nekusetjentiswa kwe-bandwidth lekhulako;
- timali tagezi, lapho kufanele khona;
- imali yekubhukusha, lapho kufanele khona;
- tindleko teyunithi ye-rack, lapho kufanele khona;
- imali lencane yekunakekela, lapho kufanele khona;
- imali lekhokhelwa emakheli e-IP langetiwe; futsi
- imemori lengetiwe noma tindleko te-hard drive.
Noma nguyiphi intfo lengakafakwa ngalokucacile esilinganisweni lesijwayelekile lesikhonjiswe kule-website nobe kucaphuna kungaheha imali lengetiwe lekhokhwa nguwe. Kunyuka kwentsengo yetinsita kungatsintsa tindleko letihlobene nagezi lapho kufanele khona.
Kubutfwa kwetikweleti
3.83. Uma ngabe ema-inivoyisi angakhokhwa emalanga langu-20, Uthanda ICT (PTY) LTD angahlanganyela tinsita tekubutsela ndzawonye tikweleti futsi acale tinyatselo temtsetfo tekubuyisa noma nguyiphi imali lengakakhokhwa nalengaphikiswa. Uyavuma kutsi uhlala unesibopho sato tonkhe tindleko tekubutsa sikweleti letihambisanako, emakhomishini, timali temtsetfo, kanye netindleko tekubuyisa imali lephuma ephaketheni, nekutsi . Uthanda ICT (PTY) LTD angabhala kubhadala lokumelene nawe ne-ejensi yekubika sikweleti lapho kuvunyelwe khona ngumtsetfo.
4. Imigomo ye-imeyili
4.1. Sitawuniketa letinsita letilandzelako letihlobene ne-imeyili kumakhasimende lakhetsa kubamba ngekwabelana noma kubamba lokutinikele lokulawulwako kuphela:
- Kuhlunga i-imeyili yekutsengisa lengacelwanga (umgunyati): kuniketwa ngesisekelo semitamo lencono kakhulu, ngaphandle kweticinisekiso, kusetjentiswa tebuchwepheshe letifanele letifana ne-SpamAssassin noma emathulusi lafanako;
- Kuhlunga ligciwane: kuniketwa ngesisekelo semitamo lencono kakhulu, ngaphandle kweticinisekiso, kusetjentiswa tebuchwepheshe letifanele letifana ne-ClamAV noma emathulusi lafanako;
- SMTP (Iphrothokholi Yekudlulisela Iposi Lelula) yekutfumela iposi lephumako;
- POP3 (Iphrothokholi yeLihhovisi Leposi) yekulandza emaposi langenako; futsi
- IMAP (Indlela Yekufinyelela Umlayeto Ku-Inthanethi) yekufundza nekulawula emaposi ku-server.
4.2. Sitawutsatsa tinyatselo letifanele kwenta simo sakho se-imeyili siphephe futsi setsembeke.
4.3. Sitawu:
- kwenta konkhe lokusemandleni etfu kusekela kusetha kanye nekuhleleka; futsi
- ungabi nesibopho sekungahambisani emkhatsini wetinhlelo tetfu kanye nanobe ngusiphi sicelo sebantfu besitsatfu.
5. Imigomo Yeligama Lesizinda
Kubhaliswa Kwedomeyini
5.1. Umphatsi ugijima luhlelo lwekubhalisa lolusetjentiselwa kucubungula kuthengiselana kwemagama esizinda .co.za lokucaliswe babhalisi njenge . Uthanda ICT (PTY) LTD, lokufaka ekhatsi kubhalisa, kuvuselelwa, kuvuselelwa, kucishwa, imibuto, kanye nekudluliselwa.
5.2. Singagunyatwa njengeMbhalisi lotimele kutsi sibhalise Emagama Esizinda eluhlelweni lwekubhalisa lweMphatsi. Onkhe Emagama Esizinda e-.co.za labhalisiwe ngitsi egameni lakho ancike eTinchubomgomeni teMphatsi, letingachibiyelwa ngesikhatsi lesitsite.
5.3. Sisebenta ngeticondziso takho ngendlela leto ticondziso letisemtsetfweni futsi letikhonakala ngayo. Labaphatsi Beligama Lesizinda bangakhansela, badlulisele, nobe bamise kubhaliswa kweLigama Lesizinda etimeni letitsite, lokufaka ekhatsi lapho kudzingeka khona ngemtsetfo, umyalo wenkantolo, nobe sincumo sekulamula.
5.4. Singaphindze futsi sisebentise tinsita tebabhalisi bemhlaba wonkhe kubhalisa tindzawo letisezingeni lelisetulu letijwayelekile kanye netindzawo letingekho lekhodi yelive letingekho endzaweni. Kubhalisa lokunjalo kuncike emigomeni yembhalisi lofanele kanye nekubhalisa. Angeke sicinisekise kubhaliswa ngemphumelelo kwanoma nguliphi Ligama Lesizinda lelikhetsiwe nguwe.
5.5. Letimiso letilandzelako tisebenta ekubhalisweni kweLigama Lesizinda:
- Emagama Esizinda atfolakala ngekutsi ngubani lofika kucala, futsi angeke sicinisekise kutsi atfolakala.
- Asivumeli kubhalisa nge-inthanethi nobe kubhaliswa kwesizinda ngekukholwa lokubi lokuhloswe ngako kutfola inzuzo eluphawu lwekuhweba lwalomunye umuntfu nobe intsandvo lenhle.
- Ligama Lesizinda lilayisensi yekusebentisa sizinda ngesikhatsi lisakhona futsi ligcinwe kahle; akusiko bunikati ngemcondvo wemtsetfo-wemphahla lovamile.
- Kubalulekile kutsi umuntfu noma inhlangano lefanele ibonakale njengeMbhalisi.
- Wena, njengeMbhalisi nobe umsebenti logunyatwe, ugcina kulawula Libito lakho Lesizinda, futsi siyaligcina njengencenye yeNsita.
- Singafaka imininingwane yetfu njengekukhokha kanye nekuchumana ngekwebuchwepheshe ngaphandle nangabe ulawula lirekhodi leLibito Lesizinda ngco nembhalisi nobe umbhalisi lofanele.
- Noma nguliphi likheli le-IP leliniketwe tsine lihlala liyimphahla yetfu kuphela futsi uniketwe ilayisensi yekutsi ulisebentise ngesikhatsi sesivumelwano kuphela.
- Uma ungumtsengisi we Uthanda ICT (PTY) LTD, ungatenti ube nguMbhalisi weLigama Lesizinda Lelikhasimende lakho. Uma wenta njalo, singacedza simo sakho sekutsenga kabusha.
- Kubhalisa lokusha kwe .co.za kungaba ngaphansi kwesikhatsi semusa semalanga lasikhombisa ngekushesha ngemuva kwekubhalisa, lapho khona kukhanselwa kungenteka ngemiphumela yetindleko letilinganiselwe.
- Emagama Esizinda avame kubhaliswa umnyaka munye. Nanobe sitawetama kusita ekuvikeleni kuphelelwa sikhatsi, uhlala unesibopho sekucinisekisa kutsi Libito lakho Lesizinda aliphelelwa sikhatsi. Singayivuselela ngekuzenzakalela ngaphandle nangabe usiyale ngalokucacile kutsi singakwenti loko.
5.6. Uma ngabe ukhansela Ligama Lesizinda ngesikhatsi semusa, lingahle liniketwe simo seKukhululwa Lokulindzelwe futsi angeke liphindze litfolakale kuze kube ngulapho sikhatsi semusa sesiphelile. Ungakhokhiswa imali yekuphatsa yesikhatsi semusa. Uma sikhatsi semusa sesiphelile, Ligama Lesizinda lingakhululwa futsi lisuswe ku-database yekubhalisa, kwenta kutsi litfolakale kulabanye. Angeke udlulisele Ligama Lesizinda kulomunye Umbhalisi ngesikhatsi semusa. Uma ngabe Ligama Lesizinda libuyiselwa ngesikhatsi semusa, kute kubuyiselwa imali letawucubungulwa.
5.7. Kufanele unikete lonkhe lwati lesilucelako kuwe ngendlela lefanele. Asibophekile ngekubambeleleka noma kwehluleka kubhalisa lokubangelwa lwati lolungakapheleli noma lolungakalungi loluniketwe nguwe.
5.8. Letimali letilandzelako tingase tibe khona nguwe:
- imali yemnyaka yeMphatsi yeLibito Lesizinda;
- imali yetfu yesevisi yekufaka sicelo, kugcina, kuvuselela, nobe kulawula Libito Lesizinda egameni lakho; futsi
- tonkhe tindleko letifanele nobe tindleko letiphatselene nekubhalisa, kudluliselwa, nobe kuvuselelwa.
Letimali tetinsita atibuyiselwa emuva ngaphandle nangabe sisho ngalokucacile ngalenye indlela.
5.9. Ucinisekisa kutsi:
- unelilungelo lekubhalisa nekusebentisa Ligama Lesizinda; nobe
- unemvume yeMbhalisi uma ngabe ungasuye umnikati; futsi
- awuvinjelwa ngumtsetfo nobe ngalenye indlela kutsi ubhalise Ligama Lesizinda; futsi
- kusebentisa kwakho Libito Lesizinda akuphuli emalungelo emphahla yebuhlakani yanobe ngumuphi umuntfu lonelilungelo lekucela emalungelo kulelo Gama Lesizinda nobe nobe nguyiphi incenye yalo lebalulekile.
5.10. Uyasivikela kunobe ngukuphi kulahlekelwa nobe kulimala lesingahle sibe nako ngenca yekubhalisa kwakho nobe kusebentisa Ligama Lesizinda.
Tingucuko ku .co.za Ligama Lesizinda kanye Nelwati Lweligama Lesizinda
5.11. Tsine nobe uMphatsi angeke sichibiyele Ligama Lesizinda sibili ngokwalo. Nangabe kuneliphutsa esilulumagama seLibito Lesizinda, Libito Lesizinda lelingakalungi kumele likhanselwe bese kwentiwa kubhaliswa lokusha. Ngaphandle nangabe ucela lolushintjo ngesikhatsi semusa lesifanele, kungakhokhwa lenye imali.
5.12. Nobe nguMbhalisi nobe ummeleli wakhe logunyatwe angashintja lwati lweMbhalisi lwe-.co.za njengeligama, likheli le-imeyili, inombolo yelucingo, nobe likheli lelibonakalako ngekusebentisa Indzawo Yemaklayenti.
5.13. Uma ngabe Umbhalisi ane Uthanda ICT (PTY) LTD iphrofayili, Umbhalisi angenta tingucuko letinjalo ngalokucondzile.
5.14. Uma ngabe Umbhalisi abeka umsebenti lone Uthanda ICT (PTY) LTD iphrofayli yekulawula Ligama Lesizinda, Ligama Lesizinda lingahlanganiswa naleyo phrofayili futsi i-ejenti ingenta tingucuko.
5.15. Uthanda ICT (PTY) LTD itawusebenta kuphela ngekucondziswa nguMnikati wePhrofayili nobe nobe ngumuphi umuntfu logunyatwe kwenta ngaleyo phrofayili.
5.16. Ngemuva kwelushintjo, simo seLigama Lesizinda singashintja sibe ngulesibuyeketo lesilindzelwe futsi sihlale kuleso simo emalanga lasihlanu lalandzelanako, sibe sikhatsi seluhlelo lesisungulwe nguMphatsi. Ekupheleni kwaleso sikhatsi, lwati lweLibito Lesizinda lutawubuyeketwa ngekuzenzakalela.
5.17. Umbhalisi angacela Uthanda ICT (PTY) LTD kwenta iphrofayli kanye nekudlulisela kulawula kweLibito Lesizinda kuleyo phrofayili, uma ngabe tidzingo tetfu tihlangabetana nato.
Tincabano
5.18. Uma ngabe kuvela incabano emkhatsini weMbhalisi nalomunye umuntfu, kufaka ekhatsi i-ejenti, mayelana nekulawula Ligama Lesizinda noma i Uthanda ICT (PTY) LTD iphrofayili lapho khona Ligama Lesizinda lixhunywe khona, singavimbela noma nguyiphi incenye kutsi ifinyelele noma ivuselele Ligama Lesizinda ngekusebentisa Indzawo Yemaklayenti kuze kube ngulapho lencabano seyilungisiwe noma sitfola ticondziso letibhalwe phansi letifanele letivela esigungwini lesineligunya noma umuntfu logunyatwe, kufaka ekhatsi umnciphisi, umgcini, umyalo we-cobi arconsent, umyalo we-unanim umlingani, lokusebentako.
5.19. Etimeni letitsite Ligama Lesizinda lingakhiywa. Ligama Lesizinda lelikhiyiwe lingadluliselwa kuphela nguMphatsi. Kukhiya kuvame kusetjentiswa lapho inkantolo noma ligunya lelivumelekile lihola khona incabano lephatselene neLibito Lesizinda. Ligama Lesizinda litawuhlala livalelekile kuze kube ngulapho lencabano seyiphelile.
5.20 Umbhalisi uyasivikela kunobe ngukuphi kulahlekelwa nobe kulimala lokuvela kitsi lokuvimbela kufinyelela, nobe kubuyeketwa, kweLigama Lesizinda ngesikhatsi sekuphikisana.
Kudluliselwa kweLigama Lesizinda Kulomunye Umbhalisi
5.21. Ungadlulisela Libito lakho Lesizinda kulomunye Umbhalisi noma nini ngaphandle kwesikhatsi semusa, ngekuya ngenchubo yekubhalisa lesebentako.
5.22. Inchubo yekudlulisela ilawulwa Tinchubomgomo Temphatsi letisebentako.
5.23. Ngesikhatsi sekufakwa sicelo sekushintja lwati lweMbhalisi lweLigama Lesizinda ngeluhlelo lwekubhalisa, Umbhalisi lozuzako utawucala Inchubo Yekushintja Umbhalisi. Imitsetfo yekuvota nekuvuma lephumelelako ilawulwa yinchubo yekubhalisa lesebentako kanye netikhatsi.
Kukhanselwa kweLigama Lesizinda
5.24. Ligama Lesizinda lingakhanselwa noma nini ngaphandle kwesikhatsi semusa.
5.25. Kucala sicelo sekukhansela kungenta kutsi Ligama Lesizinda limiswe futsi ekugcineni lisuswe ku-registry.
5.26. Uma sekucalile, sikhatsi sekumiswa lesilindzelwe singasebenta, ngemuva kwaloko simo singashintja sibe sekucishwa lokulindzelwe. Ekupheleni kwesikhatsi sekususa, Ligama Lesizinda lingasuswa bese libuyiselwa echibini leMagama Esizinda latfolakalako. Emagama Esizinda Lacishiwe angeke abuyiselwe.
5.27. Tikhatsi tekumiswa lokulindzelwe kanye nekususwa lokulindzelwe kuyintfo lemisiwe yekubhalisa noma emapharamitha eluhlelo futsi angeke aguculwe ngitsi.
Kuvuselelwa kwemagama esizinda
5.28. Singatfumela sikhumbuto sekuvuselela nge-imeyili ngaphambi kwelilanga lekuvuselela Ligama lakho Lesizinda.
5.29. Nangabe ungafisi kuvuselela Ligama Lesizinda, kufanele unikete satiso ngendlela lesiyicacisile, kufaka ekhatsi lapho kufanele khona ngekutsi uchafate sixhumanisi ku-imeyili yesikhumbuto sekuvuselela, unciphise sizinda ngekusebentisa i-Client Area, nobe usibhalele i-imeyili ngco.
5.30 Nangabe unganiketi satiso lesidzingekako ngesikhatsi, singavuselela Ligama Lesizinda ngekubona kwetfu futsi sengete imali yekuvuselela ku-inivoyisi yakho lelandzelako.
Kukhokha lokujwayelekile kwetinsita tesizinda
5.31. Nangabe wehluleka kukhokha nobe ngutiphi tindleko nobe imali lephatselene nekubhalisa, kuvuselela, kuvuselela, kushintja, nobe kulawula Ligama Lesizinda, singa:
- kusebentisa lilungelo lekubamba noma lilungelo lekugcina ngetulu kweLibito Lesizinda kuze kube ngulapho imali lefanele ikhokhwe;
- kutfola noma kuvumela kumiswa, kucedvwa, noma kucishwa kweLibito Lesizinda; nobe
- dlulisela Ligama Lesizinda lapho kuvunyelwe khona ngumtsetfo noma imitsetfo yekubhalisela.
Kupheliswa kwetinsita tesizinda
5.32. Nangabe i-Domain Service ipheliswa nganoma ngusiphi sizatfu, singakhona, ngaphandle kwekuba nemtfwalo, satisa uMbhalisi nobe i-Registry lefanele futsi siyiyale kutsi isikhiphe nobe tinhlelo tetfu njengemsingatsi weLibito Lesizinda, ngisho nobe kute lenye letawutsatsa sikhundla sayo ngekushesha.
5.33. Nangabe kukhona Umbhalisi nobe iRejista lechibiyela, lemisa, nobe inciphisa tinsita lesitsembele kuto kuniketa Tinsita Tesizinda, sitawuzama kucinisekisa kutsi tiyachubeka lapho kungenteka khona. Nangabe singakhoni kwenta kanjalo, angeke sibe nesibopho kuwe nobe kunobe ngumuphi umuntfu wesitsatfu ngekulahlekelwa nobe kulimala lokubangelwa nguloku.
Tingcoco temagama esizinda
5.34. Tindlela letehlukahlukene tekusombulula tingcabano tingasebenta kuMagama Esizinda labhalisiwe emhlabeni wonkhe, kufaka ekhatsi Inchubomgomo Yekusombulula Tingcoco Temagama Esizinda Lefanako yema-gTLD latsite, noma ngumiphi imitsetfo lesebentako yekusombulula tingcabano leyehlukile eveni letfu, kanye netinchubo letifanako kulamanye ema-ccTLD.
5.35. Tingcoco emkhatsini wakho nanobe ngumuphi umuntfu wesitsatfu mayelana nekubhaliswa nobe kusetjentiswa kweLigama Lesizinda tingaletfwa ngaphansi kwanoma nguyiphi lenye indlela lekhonako yekusombulula tingcoco, embikwenkantolo, nobe embikwelijaji lekulamula lelinemandla.
5.36. Angeke sihlanganyele emphikiswaneni emkhatsini wakho nemuntfu wesitsatfu. Nangabe usifaka kuleyo ncabano, uyasivikela kunobe ngukuphi kulahlekelwa lokubangelwa nguloku, kulimala, tindleko, nobe tindleko temtsetfo, lokufaka ekhatsi tindleko temmeli-ne-maklayenti lakho lapho khona tingabuyiselwa ngekwemtsetfo.
5.37. Ligama Lesizinda lelikhiyiwe noma lelifriziwe lingavuselelwa, likhanselwe, libuyiselwe, noma likhululwe kuze kube ngulapho selivuliwe noma lencabano seyiphelile.
6. Letinye Tinsita
6.1. Singaniketa tinsita tebantfu besitsatfu ngesikhatsi lesitsite.
6.2. Ngesikhatsi senta imizamo lefanele yekukhetsa batsengisi labatsembekile futsi sigcine budlelwane betinsita, asilawuli tinsita tebantfu besitsatfu futsi asinasibopho ngato. Usebentisa tinsita letinjalo tebantfu besitsatfu ngebungoti bakho.
6.3. Asibophekile nganoma ngukuphi kulahlekelwa nobe kulimala lokuvela ngekusebentisa kwakho tinsita tebantfu besitsatfu, lokufaka ekhatsi kuphazamiseka nobe kungatfolakali kwaleto tinsita.
Emawebhusayithi Emashelufu
6.4. Uma ngabe utsenga insizakalo yeWebhusayithi yeShelufu, utawuba nemalanga langu-20 lalandzelanako ekusebenta kusukela ngelilanga lekukhokha ngalokuphelele kute ucedze lomsebenti. Kuletfwa kwalesevisi kutawuphela nangabe kwenteka lokunye kwaloku lokulandzelako kucala:
- ucinisekisa kutsi wenetisekile ngeWebhusayithi yeShelufu leletfwe;
- kubuyeketwa lokutsatfu kweWebhusayithi yeShelufu sekuphelile; nobe
- Sekwendlule emalanga langu-20 ekusebenta lalandzelanako kusukela ngelilanga lekukhokha ngalokugcwele.
Noma ngumuphi lomunye umsebenti lodzingekako ngemuva kwekutsi lensita seyiphelile nobe ngemuva kwekutsi sikhatsi semalanga langu-20 ekusebenta sesiphelile utawukhokhiswa ngelizinga letfu lekusekela kanye nekwentiwa ngekwemvelo ngaleso sikhatsi. Konkhe kukhulumisana lokuphatselene nekuletsa iWebhusayithi yeShelufu kutawenteka ngekusebentisa iNdzawo Yetfu Yemakhasimende ngekusebentisa lithikithi lekusekela lelijwayelekile.
7. Imisebenti Yemtsengisi
7.1. Batsengisi banesibopho sekusekela emakhasimende abo. Asiniketi lusekelo ngco kumakhasimende emtsengisi ngaphandle nangabe usetinsita tetfu teKubamba Lebuli Lemhlophe. Uma ngabe liklayenti lemtsengisi lisitsintsa ngco, sinelilungelo lekumisa tinsita talelo liklayenti kuze kube ngulapho umtsengisi sewuphindze wacala umsebenti wakhe wekusekela. Tonkhe ticelo tekusekelwa kumele tenteke ngumtsengisi egameni lemakhasimende akhe ngenhloso yekuphepha. Siyaligodla lilungelo lekucedza inkonzo yakho nge Uthanda ICT (PTY) LTD uma wehluleka kuniketa emakhasimende akho lusekelo lolwanele lwemugca wekucala.
7.2. Njengemtsengisi, uyavuma kutsi Uthanda ICT (PTY) LTD uhlala ekugcineni unesibopho sekuniketa Tinsita. Etimeni letitsite singaphoceleleka kutsi sisebente ngco neliklayenti lakho, kufaka ekhatsi lapho:
- awutfolakali emahora langu-96 nobe ngetulu futsi awukhoni kuhambela sicelo seklayenti lesisemtsetfweni;
- wehluleka kuhambisana nesicelo seklayenti lesisemtsetfweni noma wehluleka kusebentisa tingucuko tebuchwepheshe letidzingekako kute liklayenti litfole Tinsita;
- wehluleka kukhokha imali lekweletwa Uthanda ICT (PTY) LTD; nobe
- uyafa, lapho khona ubeka ngendlela lengabuyiselwa emuva . Uthanda ICT (PTY) LTD njengemmeli wakho kanye ne-ejenti kwenta tintfo letinjalo futsi asayine imibhalo lenjalo njengobe kungaba nesidzingo mayelana neNkonzo.
7.3. Nawufaka sicelo sanoma nguyiphi Insita egameni leklayenti lakho, kufanele ucinisekise kutsi liklayenti lakho liyavumelana neMibandzela Yetfu Yekubamba, lokufaka ekhatsi Inchubomgomo Yekusebentisa Lemukelekako kanye neNchubomgomo Yetimfihlo.
7.4. Awuvunyelwe kushicilela nobe kusabalalise tintfo tekukhangisa nobe kwenta titatimende tesive nobe tetindzaba mayelana ne . Uthanda ICT (PTY) LTD noma Tinsita tetfu ngaphandle kwemvume yetfu lebhalwe phasi.
7.5. Ungalisebentisi leligama "Uthanda ICT (PTY) LTD" noma ngusiphi sifinyeto sayo ngaphandle kwemvume yetfu lebhalwe phasi.
7.6. Njengemtsengisi ungakhona kufinyelela ku-Client Area yetfu kute ulawule emasethingi etinsita, kuvuselelwa, emasethingi e-imeyili, emagama esizinda, kanye nekubika. Angeke wente ngendlela loyifunako, uphindze ubhale, nobe ugucule i-Client Area kute uyisebentise wena ngaphandle nangabe uvunyelwe ngalokucacile ngitsi ngekubhala. Kufanele unikete kuphela kufinyelela kubasebenti kanye nemakhasimende lagunyatwe nguwe. Unesibopho sakho konkhe kufinyelela eNdzaweni Yemaklayenti ngebasebentisi bakho labagunyatiwe kanye nanoma ngusiphi sinyatselo lesitsatfwa ngibo.
7.7. Siyaligodla lilungelo lekutsatsa noma ngusiphi sinyatselo lesisibona sidzingeka nganoma ngusiphi sikhatsi kute silondvolote kuphepha kanye nekusebenta lokutsembekile kwesakhiwonchanti setfu, futsi uyatibophelela kutsi angeke wente nobe uvumele nobe yini lebeka kuphepha kwetfu engotini.
7.8. Ugunyata Uthanda ICT (PTY) LTD kwenta nganoma ngusiphi sicondziso lesiniketwe nguwe, nobe lesitsi sivela kuwe nobe kuklayenti lakho, ngisho nobe ngemuva kwesikhatsi kuvela kutsi kwenteke umkhonyovu, ngaphandle nangabe satiswa ngalesicondziso sekukhwabanisa ngaphambi kwekutsi sente ngaso.
7.9. Ngaphandle nangabe use-White Label Hosting Services, nguwe kuphela lonesibopho sekucubungula konkhe kukhokhiswa kwemakhasimende akho kanye nako konkhe kubutfwa kwetikweleti lokuphatselene nemakhasimende akho.
7.10. Tonkhe timali letikhokhwa nguwe ku Uthanda ICT (PTY) LTD kumele tikhokhwe ngekushesha nje nasekufanele kutsi tikhokhwe.
7.11. Uma kwenteka kungcubutana emkhatsini walaba labatsintsekako, uhlala ubophekile kutsi uchubeke ubhadale imali yetinsita njengobe ifanele kutsi ikhokhwe ngaphasi kweSivumelwano.
7.12. Uyavikela ngendlela lengagucuki Uthanda ICT (PTY) LTD futsi uyibambe ingalimati ngako konkhe kulahlekelwa lokuhluphekile noma lokwentiwe ngu . Uthanda ICT (PTY) LTD njengemphumela locondzile noma longacondzi wekusebentisa kwakho noma kweklayenti lakho kwetinsita, noma ngusiphi sikhatsi sekungasebenti, kucima, kuphazamiseka, noma kungatfolakali kwetinsita.